Get in Touch

Have a question or need assistance? We’re here to help.
Please contact us using the information below, and we’ll get back to you as soon as possible.

Find Us

Room 601, No. 52, Lane 1, District 1, Xiapai Village, Longteng Community, Shiyan Street, Bao’an District, Shenzhen City

Support

Call: +86 1477 555 0419
Email: weiqiuyue5@gmail.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

Need more help? If you can’t find the answer you’re looking for, please don’t hesitate to contact our team. We’d be happy to assist you.

Frequently Asked Questions

How do I install the LED strip lights?

Our flexible LED strip lights are designed for easy installation. Each light strip comes with a strong adhesive backing. Simply peel off the protective film and press the strip firmly onto any clean, dry surface. For corners, you can bend the strip to fit your desired shape. A user manual with step-by-step instructions is included in every box.

Are the Vapportide lights waterproof?

Most of our flexible LED light strips are coated with a protective silicone layer, making them resistant to splashes and dust. This makes them suitable for use in kitchens, bathrooms, or covered outdoor areas. However, they are not designed to be submerged in water. Please refer to the product specifications for the exact IP rating of your specific model.

Can I cut the LED light strips to a specific length?

Yes, you can! Our LED strip lights feature designated cutting marks, usually indicated by a small scissor icon or a copper line. You can safely cut the strip at these marks to achieve the perfect length for your project without damaging the circuit. After cutting, you can use connectors to rejoin or extend the strips.